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Geofencing & Auto Check-In Issues
If you're experiencing problems with Geofencing or Auto Check-In, we've implemented a quick fix accessible directly in the Member App — no update required.
→ View the Geofencing Troubleshoot Guide
We're sorry for the frustration this has caused. Thanks for your patience while we develop major improvements coming with DoorJames 2.0 in April!
New Tutorials - Users & Administrators
We now offer updated tutorials in multiple languages!
Click your role below to select your language & find tutorial playlists:
Member App Users
Administrators - Admin Panel