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How to Deactivate the Member App

Member App

Manager In case there is a need to deactivate the member app and later activate it again, managers and admins in the Admin Panel are able to do that. To do that, go to “Manage”- Member App- Settings....

Overview Dashboard

Tutorial Videos

You can find the tutorial video below. For more questions, please create a help desk ticket and reach us.

Sign-in / Login Issues

Problems and Troubleshooting

Issue: User is unable to login and access to Door James. This article also applied for user's requesting password reset. Error: Your sign-in was blocked. Can’t login into account. It says additional i...

How to set-up the visitor kiosk on iOS devices

Visitor Management

To use the visitor management tool on an iOS device in kiosk mode, the next process has to be followed: Firstly, to create a short-cut of the PWA (progressive web application) follow the next steps: ...

Time Recording Features

Category: Admin Panel

Released Date: 09-04-2024New Time Recording Feature: A comprehensive new module for time recording has been introduced. This tool enables managers to effectively oversee their team's work schedules, i...

Automatic Reports

Category: Admin Panel

Released: 2-12-2024Admins can now configure and automate the generation and distribution of reports. This feature allows you to customize the content and delivery schedule, ensuring the right informat...

Activity Emails Customization

Category: Admin Panel

Released: 02-12-2024Users now have the flexibility to customize the content of automated emails for key booking-related activities. How Does It Work? · Customize emails for the following activities: B...

Asset Descriptions

Category: Admin Panel

Released: 2-12-2024Asset Descriptions, a feature designed to improve the user experience by providing more context about the assets available in the app. How Does It Work? . Admins: Add descriptions d...

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