Articles in this category Feature Request tickets Feature Request tickets If you receive any ticket with category labeled as “Feature Reques App doesn't get past start screen App doesn't get past start screen Issue: App remains stuck on the "Hi there!" welcome screen and will go no further. Sign-in / Login Issues Issue: User is unable to login and access to Door James. This article also applied for user's requesting password reset. Error: Your sign-in was blocked. Can’t login into account. It says additional i... How to Download Door James Application on Laptop Steps in Downloading Door James Application on Laptop Check out option not visible Issue: Check out option not shown. We receive currently a lot of tickets from CGI members from India regarding being not able to checkout or check in. This is due to the office setting in the Admin Pa...