Articles in this category Geofence Troubleshooting Guide Sign-in / Login Issues Sign-in / Login Issues ENGLISH Issue The user is unable to log in and access the Door James application. This article also applies to users requesting a password reset. Typical error message: “Your si... App doesn't get past start screen App Doesn't Get Past Start Screen ENGLISH Issue The Door James application does not load and remains on the start screen. Possible Cause This issue can occur due to: Temporary app errors Outdated... How to Download Door James Application on Laptop How to Download Door James Application on Laptop ENGLISH Overview You can install the Door James web application on your laptop using Microsoft Edge. This allows you to access Door James like a deskto... Check out option not visible Check-Out Option Not Visible ENGLISH Issue Users cannot see the Check-Out option in the Member App. Possible Cause The Check-In functionality is not activated in Booking Settings. Verify Booking Set...
