App doesn't get past start screen

App doesn't get past start screen

Issue: App remains stuck on the "Hi there!" welcome screen and will go no further.

• In this case, user might have installed the kiosk app, which does not have a view for iPhone sizes (only in tablet).
• For installing App you should follow a correct link : https://apps.apple.com/us/app/door-james/id6444570436 or you can find it in doorjames.com/app.

Sample Ticket: 8LU-WW6-VHMN